Postmortem -
Read details
Mar 26, 17:47 CET
Resolved -
The issues affecting login access, back office performance, and the check-in app have been fully resolved. All systems are now operating normally. We appreciate your patience and apologize for any inconvenience caused.
Mar 25, 13:19 CET
Update -
Previously reported issues regarding login failures, slow back office performance, and check-in app disruptions have been resolved.
Users should now be able to access the platform, utilize the back office interface, and use the check-in app without significant delays.
Our team is currently conducting a thorough investigation to determine the root cause of the incident and implement preventative measures to ensure continuous performance.
Further updates will be provided when they become available.
Mar 25, 11:43 CET
Investigating -
We are currently investigating reports of login failures and slow back office and check-in app performance affecting some users.
Access to the platform may be intermittently disrupted, and users may experience delays while navigating the back office interface.
We are actively working to identify the root cause and implement a resolution.
Further updates will be provided as they become available.
Mar 25, 11:28 CET