Brevo Email Delivery Issue

Incident Report for evenito

Resolved

Following a period of close monitoring, all systems related to email delivery are confirmed as stable and fully operational. This incident is now closed. We appreciate your patience and understanding throughout this period.
Posted Jun 19, 2025 - 20:39 CEST

Monitoring

The issue affecting outgoing email delivery via Brevo has been resolved. Our team has confirmed that all systems are now operating normally, and we will continue to closely monitor performance. We sincerely apologize for any inconvenience or delays you may have experienced. Thank you for your patience and understanding.
Posted Jun 19, 2025 - 19:37 CEST

Update

We are still actively monitoring the situation. While there are no new developments at this time, we remain in close contact with Brevo as they continue working toward a full resolution.

Thank you for your continued patience.
Posted Jun 19, 2025 - 18:25 CEST

Update

Email delivery is beginning to recover, and outgoing messages should now be sending successfully. However, please note that status updates are still delayed — email statuses (such as delivered, opened, etc.) may not reflect accurately at this time.

We continue to monitor the situation closely and will provide further updates as Brevo progresses in resolving the remaining issues.

Thank you for your continued patience.
Posted Jun 19, 2025 - 17:40 CEST

Identified

Our team has identified an issue that is causing significant delays and failures for all outgoing emails over Brevo.
The root cause of this disruption has been identified as an ongoing problem with our email service provider, Brevo. They are working to resolve the issue on their end.

We understand the critical importance of timely email communication for your events. Please be assured that we are monitoring the situation with the highest priority.
Posted Jun 19, 2025 - 16:37 CEST
This incident affected: app.evenito.com (E-Mails).